October 2016 Newsletter

CST News

I hope some of you noticed that I have missed three newsletters. Does that not sound big headed? Who would miss junk mail?

However, Sue and I have had a month off and done the OE. We headed away just as the August newsletter was due and I never got round to writing it and arrived back after the September one was meant to be live. As a result, I missed two newsletters. The third miss was in the midst of a staff crisis with two techs away for an extended period. However all is back to normal now.

We headed away to Scotland for the big OE and met and stayed with relatives I did not even know I had. We met and stayed with cousins in Aberdeen and Largs (google that one!) and met my late dad’s sister again. She was in New Zealand about 32 years ago and went to Te Anau. The place impressed her that much all those years ago that she had a wrought iron sign made which they hung in their home. This is now hanging on the garden wall at my cousin’s home – reminders of home everywhere.

I guess the two highlights would be the Edinburgh Tattoo and Culloden. We even tried to look up Norm McLeod’s dad on the Isle of Lewis but missed out there by a whisker. Lots of Scotland looks like NZ but the weather is not as good.

Do not let anyone tell you that Scots have gorse in their pockets. Each and every one was generous to a fault. I did not need to pay for a whisky in our whole month away – and I did sample a few.

Also do not let anyone tell you that our internet is rubbish. We stayed in lots of places where internet did not happen and yet more people and less area in Scotland to provide coverage.

I owe a huge thanks to Jackie and Brad in particular who were left here to hold the fort. They did a stunning job (with support from Jess who some will have met); so good I might get away more often.

Thanks also to those who voted for Ian’s webpage competition. It was a close run thing and he was leading until 10 to midnight. By the competition end at midnight, he was 15 votes behind. But he did appreciate your votes.

Enough of our stuff though – on to more important things.

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Sue entering Castle Fraser – our clan castle!

Backing Up

We seem to be getting a few jobs again where backups are needed but have not been done. Can we stress how important backups are if data might need to be reproduced. Also do not forget, that should disaster happen, it will pick the most awkward time possible – in other words, it will happen when the job you are doing needs to be done yesterday. This is even more important for work related computers.

Backing up important files and mail etc is a simple task and not all that expensive. Give us a call and make a time to come and sit with Brad. We can install a simple piece of software and set it up to work automatically to avoid any potential disaster. As well Brad will teach you how to work it should you need to change the routine at some stage.

A drive to let you back up material starts at just over $100 – a small price to pay for peace of mind.

Latest news – 2 November. Just had a customer in this morning with the Cryptolocker virus again. All data lost. So please ask for help and ensure your stuff is backed up.

data-backup

A Couple Of Aircraft Stories

Seemed appropriate after so much air time lately.

While taxiing at London’s Gatwick Airport, the crew of a US Air flight departing to Fort Lauderdale made a wrong turn and came nose to nose with a United 727. An irate female ground controller lashed out at the US Air crew, screaming “US Air 2771, where the hell are you going. I told you to turn right onto Charlie taxiway! You turned right onto Delta taxiway. Stop right there. I know it is difficult for you to tell the difference between C and D but get it right!” Continuing her rage to the embarrassed crew, she was now shouting hysterically “Now you have screwed everything up! It’ll take forever to sort this out! You stay right there and don’t move till I tell you to! You can expect progressive taxi instructions in about half an hour and I want you to go exactly where I tell you, when I tell you and how I tell you. You got that US Air 2771?”

“Yes ma’am” the humbled crew responded. Naturally, the ground control communications frequency fell terribly silent after the verbal bashing of US Air 2771. Nobody wanted to chance engaging the irate ground controller in her current state of mind. Tension in every cockpit around Gatwick was definitely running high. Just then an unknown pilot broke the silence and keyed his microphone asking “Wasn’t I married to you once?”

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Tower: “TWA 2341, for noise reduction turn right 45 degrees”

TWA 2341: “Centre, we are at 35,000 feet. How much noise can we make up here?”

Tower: “Sir have you ever heard the noise a 747 makes when it hits a 727?”

Kitchen Time

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One For The More Knowledgeable

I stumbled across this article about installing free software from the internet and thought it interesting. A geek played the part of a “regular non-geek user” and downloaded and installed 10 of the most popular applications from a well known download site.

They then monitored what happened to the PC they downloaded to. The news is not good.

The article is quite lengthy but worth a read if you have the time. The reason I have included the article is that so often we get repairs in where the customer has unknowingly downloaded software which has caused issues. The moral of the story is “if you are not sure, say no!”. Strangely enough, we tend to get a boost in these jobs after the school holidays.

crapware

New HP Laptop Series

HP have upgraded all their G3 series of laptops with many now having an SSD drive as standard. They have also introduced a Windows 10 Home model and “upped” the RAM in most models. These are the usual business workhorse model that we sell most of.

The G3 models still come with Windows 7 on the laptop and Windows 10 CD’s in the box. This configuration is useful for businesses, especially those with a network. However support for Windows 7 is due to stop in January 2020. So purchase of one of these laptops means that you can do a Windows upgrade at no cost apart from a bit of labour – no purchase of any software.

As well, HP have introduced a G4 range. These are basically the same as the equivalent G3 range but have no DVD drive and only come with Windows 10 – no option for Windows 7.

Once again, these are the workhorse laptop – reliability plus! Add that to an amazing 1 year on site, next business day warranty and you have a great package for work or home.

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Is This Real?

space-shuttle

Sounds Familiar

Thank you Anne for this story. You have no idea how appropriate it is. My amazing wife (and I mean that sincerely) lost her wallet in a train in Hong Kong. We visited the lost property office in the station and had the wallet back intact inside 20 minutes!!!

Just to complete the story, while in a Chinese restaurant in Hong Kong Sue also lost a pair of glasses. However this saga, at the time of writing, continues as we battle with the insurance company. Nothing is ever easy!

So I thought this was sort of appropriate

While on a road trip, an elderly couple stopped at a roadside restaurant for lunch. After finishing their meal, they left the restaurant, and resumed their trip. When leaving, the elderly woman unknowingly left her glasses on the table, and she didn’t miss them until they had been driving for about forty minutes.

By then, to add to the aggravation, they had to travel quite a distance before they could find a place to turn around, in order to return to the restaurant to retrieve her glasses.

All the way back, the elderly husband became the classic grouchy old man. He fussed and complained, and scolded his wife relentlessly during the entire return drive. The more he chided her, the more agitated he became. He just wouldn’t let up for a single minute.

To her relief, they finally arrived at the restaurant. As the woman got out of the car, and hurried inside to retrieve her glasses, the old geezer yelled to her, “While you’re in there, you might as well get my hat and the credit card.”

lost-wallet

Second Hand Laser Printer For Sale

I have a second hand HP 1102 laser printer for sale here. I do not know how many pages it has printed but it goes fine. The paper tray is broken on one hinge but this does not alter the performance in any way. I have an earlier model of one of these HP printers on my desk. It has done over 72000 pages with no problems at all.

If you were to buy this new from us, the RRP is $183.00 inc GST. It has a compatible toner with RRP of $110.00. The toner is rated at 1600 pages (yes one thousand six hundred pages!). We are happy to sell this printer AND a toner kit for $100.00

hp1102

HP Multifunction Colour Laser

If you are looking for a quality colour laser printer, HP are running a special until Christmas on this model.

  • Colour laser
  • Up to 27 pages per minute
  • Wireless
  • Print, scan, copy fax and email.
  • 3 year warranty
  • High yield toners available
  • Black toner 2300 pages      $170.00
  • Coloured toners 2600 pages      $249.00
  • Black toner Hi Vol 6500 pages      $284.00
  • Coloured toner Hi Vol 5000 pages      $380.00

I will let you work out the cents per page. Couple that with HP reliability and performance AND a great end user discount from HP and you have a winner for business or home.

Normal price is $803.00 plus a bit of freight but HP are putting a $200 cashback onto this. What an amazing price.

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Christmas Giveaway

We will run a small promo for Christmas (which is not too far away).

I have a smart watch here to give away to anyone who buys a new or refurbished computer or laptop from CST before Christmas. We will put all the names into a hat and draw a winner early in the New Year.

smart-watch

CST Christmas Hours

December 22nd 2016   Close at midday

January 9th 2017          Reopen with Tony only – limited hours and Dunedin support as needed

January 16th 2017        Reopen with all on deck.

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